Umoja Rubber Products limited, P.O. Box 452,80109 Mtwapa, Kilifi County Kenya. Tel +254746956359
By clicking on the “Place Order” button in the Order Confirmation section of the Website when placing your order with us (“Place “Order”) you agree to these Terms of Sale. Please understand that if you refuse to accept these Terms of Sale, you will not be able to order any Product(s) from our Website.
Umoja Rubber Products Ltd, a company is in Kilifi County, Kenya. Our registered office is Kenya and our registered number is P000619594P. You can contact us by email at [email protected] or +254746956359. The Website to which these Terms of Sale apply and for which we are responsible is www.umoja.africa
Purchase From Us
To purchase from us you must be over 16. We deliver all over Kenya. A full list of counties and territories, shipping costs and delivery time can be found. The third party couriers that we use for international delivery depends on the country being shipped to.
How Your Contract With Us is Formed
Orders are submitted via the Website in the following way:
Once you are ready to make a purchase, click on ‘add to cart’ to add the Product you wish to purchase to your cart. Then proceed by clicking ‘checkout’ to log into our secure servers to complete your Order. All Products are displayed on our Website as an invitation to treat, which means they are not provided as an offer by us for you to accept. A binding legal contract will only be formed if and when we accept your Order in accordance with the process set out below.
You will have the option to create an account with us using your email address and you will also be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. We hold a secure password file to enable you to request a reminder, should it be forgotten on future transactions.
If you have already registered with us you may enter your sign in details to access your account. You will then be asked to input your billing and delivery addresses. The billing address that you enter must be the address that the order information is sent to, however you can use a different delivery address. You must then input your payment details after clicking on the “place order” button you consent to the Terms of Sale.
Once you have completed compiling your Order, you will be asked to confirm that it is correct. If it is not correct, you can revisit your Order and correct the mistakes before confirming and submitting your Order to us by clicking on the “place your order” button. It is your responsibility to ensure that your Order is correct before submitting it to us. If you have any problems with your Order, you can contact us by email at [email protected]
We will then send you a confirmatory email to acknowledge that we have processed your Order only after sucessful payment in full has been received. This is sent out automatically by us to the email address you use to place the Order.
We will also notify you if any Products you have ordered are not available and you will not be charged for any missing items. The Despatch Confirmation and all subsequent emails relating to your Order will contain an identifying number “Order Number” for your Order. You should make a note of your Order Number because we may ask for it in any subsequent communications we may have with you as it will help us to identify and therefore assist you quickly and easily.
You should check both emails for accuracy and let us know immediately if there are any errors. Your Order will be accepted by us when we send the Despatch Confirmation to you confirming and accepting your Order and dispatch of the Product(s) and at this point the contract between us (“Contract”) is formed. Ownership of the Product(s) will pass to you on delivery.
When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order. If you discover you have made a mistake with your Order please contact us by email at [email protected] immediately. Please do this before we send the Despatch Confirmation confirming your Order. We are unable to rectify mistakes after this time, although you still have the right to cancel described below.
The prices indicated on our Website at checkout include all taxes, including taxes, which may be payable in respect of the Product(s) and delivery charges.
Prices are liable to change at any time, but the changes will not affect Orders which we have already confirmed as described above.
By providing the relevant information to us, you specifically authorize us to transmit or to obtain information about you from third parties from time to time, including but not limited to your name, address, telephone number, debit or credit card details or credit reports, to authenticate your identity and delivery address for the Product(s), validate your payment card and obtain authorizations for your payments for Product(s).
Delivery and Availability
We aim to deliver Product(s) to you, to the delivery address you have requested in your Order within the time set out in our Shipping Times but we cannot give an exact delivery date. If we have not delivered the Product(s) within 30 days of submitting your Order or any other date that we have agreed with you then you may cancel the Contract and we will refund any money paid by you.
Please Note: During high traffic or promotions, it may take upto 14 days for delivery.
Damaged or Defective Products
personal injury or death resulting from our negligence; fraud; any matter which it would be illegal for us to exclude or to attempt to exclude our liability.
Your Right To Cancel
If you have not returned the Product(s) within 5 days of cancellation or when requested by us to do so, whichever occurs first, we can collect the Product(s) from you at your cost. Gift recipients may request that a refund is made to the purchaser of the Product(s). To request that a refund is made to the purchaser please contact our Customer Services department by email to [email protected] or Call 0722204994
Where you paid for Products by payment card, refunds will be made by re-crediting your payment card account from which the money was originally debited.
All refunds will be made within 30 working days either: (where Products have not been delivered to you at the delivery address you have requested within 30 days of your Order) of our confirmation by email to you that your Order has been cancelled; or (where Products have been delivered to you) of our receipt of the Products you have returned to us.
Please Note that during a promotion, no refund, exchange or order cancellation will be accepted.
We may not necessarily keep a copy of these Terms of Sale and your Order. We advise you to print a copy of them for your information in the future.
These Terms of Sale constitute the entire agreement between us as to your purchase of the Product(s) and shall supersede any prior agreement or representation.
The formation, existence, construction, performance, validity and all aspects whatsoever of these Terms of Sale or of any term of these Terms of Sale will be governed by the laws of Kenya.
A person who is not a party to a contract governing the Terms of Sale between you and us is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999 except where these Terms of Sale expressly provide for such rights.
www.umoja.africa “Website” is a site which is operated as a trading name of Umoja Rubber Products Ltd (“we”, “us”, “our”).
You can contact us by email at [email protected] or Call: +254746956359
Intellectual Property Rights
We have made this Website available to you for your own personal non-commercial use. We may modify, withdraw or deny access to this Website at any time.
No graphics are used separately from accompanying text; our copyright and trademark notices appear in all copies and you acknowledge this Website as the source of the material; and the person to whom you are providing these materials is made aware of these restrictions.
You must not use, transfer, copy or reproduce any part of the Website Content, this website or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing its content. This includes electronic reproduction by uploading or downloading.
You must not use the Website for any purpose or in any way that is prohibited by these Terms or is otherwise unlawful.
We monitor the market for infringements of our intellectual property rights and reserve the right to take any action we deem appropriate to protect our rights.
Our Liability To You
fraud; any matter which it would be illegal for us to exclude or to attempt to exclude our liability.
We do not guarantee that this Website will be compatible with all or any hardware and software which you may use. We do not guarantee that the use of this Website will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses and you are advised to take all appropriate safeguards before downloading information or images from the Website. We do not guarantee that this Website will be available all the time or at any specific time. We reserve the right to withdraw or modify this Website at any time.
Please note that nothing contained in these Terms of Sale in any way affects your statutory rights.
Information on this website: We will take all reasonable care to ensure that all details, images and descriptions of Products are correct at the time that the information is first put onto our Website. However we cannot guarantee the accuracy of images portrayed on this Website. Colors of actual Products may differ from those in images and this is a product of our photographic process.
You are not entitled (nor will you assist others) to set up links from your own websites to the Website (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion. You agree that when accessing the Website you shall not price scrape or harvest pricing either manually or by use of a web spider, web robot or any other web crawling technology.
Governing Law and Jurisdiction
All contents of this website are: Copyright 2020 Umoja Rubber Products Ltd